Yes. Multilingual handling is configurable at setup. Tell us your market, and we set Ava up to greet, qualify, and book Spanish-speaking callers instead of losing them to a language barrier. A bilingual ai receptionist means a caller who leads in Spanish gets answered and booked, not stuck on a line they can't use.
If a real chunk of your calls come in Spanish, you already know what a mismatch costs. The caller hits voicemail, or a rushed English-only handoff, and dials the next shop. That lead was yours to book.
You tell us the languages your service area actually uses. During your done-for-you setup, we configure Ava to handle those callers — the same intake, just in the language they're comfortable with. She captures name, phone, address, and the door issue exactly the same way, and you get the same instant SMS and email summary.
This isn't a bolt-on menu that makes people press 2. It's Ava meeting the caller where they are and moving the conversation toward a booked service window.
You stop leaking a whole segment of your market. In a lot of metro service areas, Spanish-speaking homeowners are a meaningful share of the calls — and if your phones can't hold that conversation, competitors who can will take those jobs.
Two honest notes:
Language coverage is one piece of the wider multilingual answering options a garage door shop can offer. Get it dialed in at setup and every caller — English or Spanish — gets answered the same way, 24/7.
Call the live demo and have Ava call you now — hear exactly what your customers will hear when they call your shop.