Can the AI work with my existing phone provider?

Yes. An AI receptionist works with just about any phone provider, because Ava connects through call forwarding on your existing number — not through your carrier. Landline, cell phone, or VoIP: if your number can forward calls, you're covered.

How an AI receptionist works with any phone provider

The mechanics are simple. Your number stays exactly where it is. You set a forwarding rule with your provider, and calls route to Ava when you want them to:

You can change the rule anytime through your provider's settings. No porting, no new number, no downtime.

What setup looks like

During onboarding we walk you through the forwarding rule for your specific provider — it usually takes a few minutes. Your ads, truck wraps, yard signs, and Google Business Profile all keep the number customers already know. For a closer look at the mechanics, see how call forwarding works with an AI receptionist.

What this means for your shop

Nothing your customers see changes. Same number, same ring. The only difference is somebody — Ava — actually picks up, captures the lead, and books the window, 24/7.

And because the AI receptionist and your phone provider are separate, you're not locked in. Change carriers next year, re-point the forwarding, and Ava keeps answering without missing a beat.


Hear Ava Work Before You Pay a Dime

Call the live demo and have Ava call you now — hear exactly what your customers will hear when they call your shop.

Have Ava call you now