Yes. Ava is ServiceTitan-friendly: every call gets answered 24/7, and the details she captures — name, phone, address, issue, and the booked service window — reach your team in a structured format your CSR workflow can use. An AI receptionist ServiceTitan shops pair with their phones means no more re-typing voicemail notes at 9 PM.
Ava handles the phone side — answering, emergency triage, intake, and booking — then delivers the result the second the call ends. Your office gets an instant SMS and email summary with every field already filled in, so a lead moves from "rang while we were at lunch" to "in the system" without anyone playing phone tag.
You keep your existing number through call forwarding. Nothing about how your shop runs changes; you just stop losing the calls that never reached a human.
Here's what lands after each call:
Because the summary arrives in the same format every time, whoever works your board can move it into ServiceTitan in seconds. Morning triage gets simple: open the summaries, work the list, roll trucks.
The gap in most shops running field service software isn't the software — it's the calls that never become jobs because nobody answered. Pairing an AI receptionist with ServiceTitan closes that gap: every call becomes a captured lead, and every captured lead lands where your team already works.
For the bigger picture on getting call data into your systems, see AI Receptionist CRM Integration: Calls Straight Into Your System.
Call the live demo and have Ava call you now — hear exactly what your customers will hear when they call your shop.