You do. The recordings, transcripts, and lead details from every call Ava answers are your business records — full stop. Who owns AI call data shouldn't be a trick question, and with us it isn't.
Every call generates the same assets a good office manager would produce: a recording, a written summary, and the lead's name, phone, address, and issue. Those belong to your company because they came from your customers calling your number.
That ownership matters in real situations:
For how recordings earn their keep day to day, see how call recordings protect you in disputes.
Some vendors treat your records as a reason you can't leave. We don't. There's no contract and no cancellation penalty, and that extends to your data: if you ever go, you can request an export of your call logs, leads, and recordings. You can also request deletion if you'd rather not keep them.
Think of it like your paper files. When an old-school answering service writes messages on their pad, you get the messages but they keep the pad. With Ava, the pad is yours. Who owns AI call data is a fair question to ask any vendor before signing up — if the answer is vague, that tells you something about the whole relationship.
You can review who on your team gets access to these records in who can access your call recordings, and see the full mechanics in AI call recording and transcription.
Call the live demo and have Ava call you now — hear exactly what your customers will hear when they call your shop.