Yes. If you cancel, you can request a full export of your call logs, leads, and recordings. No hostage data, no lock-in — your records leave with you.
Some services make walking away painful on purpose: your customer list is trapped in their system, and getting it out is a fight. That's not how this works. The leads are yours, so they come with you.
An export covers the records Ava built for you:
You'd get these in a usable format you can load into a spreadsheet or your next system, so months of captured customers don't just evaporate because you switched.
Knowing you can leave clean is what makes trying a service low-risk in the first place. You're not betting your customer list on a vendor keeping you happy — if it doesn't work out, you export and move on.
It pairs with the rest of the offer: month-to-month billing, no contract, cancel anytime. The flat, no-contract pricing means there's nothing to unwind financially, and the data export means there's nothing to unwind on the records side either.
You also control what happens to the copy left behind: request deletion after export, or the same way you'd delete call data when a customer asks, so you're not leaving your customer info sitting in an account you no longer use.
One honest note: if your business must retain certain records for a set period, factor that into your export and deletion plan. This is a plain-language overview, not legal advice — confirm your state's rules and talk to your attorney if you have specific retention obligations.
Call the live demo and have Ava call you now — hear exactly what your customers will hear when they call your shop.