In your AI receptionist first week, Ava starts answering real calls, you review the summaries she sends, and we fine-tune her scripts and booking rules based on what you both hear. It's a live tuning period, not a set-and-forget handoff.
The goal by the end of week one: Ava sounds like your shop, books the way you want, and escalates emergencies the way you'd handle them yourself.
Once forwarding is on, Ava is answering. Every call ends with an instant SMS and email summary — name, phone, address, the door issue, and the booked window.
Read those summaries closely the first couple of days. They tell you two things: what your callers actually ask for, and whether Ava is capturing and booking the way you expect. Most owners find a few small tweaks they want early — a different greeting line, an extra intake question, a tighter service-area rule.
This is where the first week earns its keep. You flag anything that felt off — a price-shopper answer you'd word differently, an emergency you'd escalate faster — and we adjust Ava's scripts and rules. Changes to greetings, questions, and booking logic are part of the service, so you're not paying extra to get her right.
If a caller asked something Ava didn't know, she won't have bluffed — she captures the question and flags it, so you can decide whether it should become a standard answer.
By the back half of week one, the tuning slows down because the basics are dialed in. You're now hearing captured leads you used to miss — the 7 AM broken-spring call while you were still loading the truck, the after-hours trapped-car call.
Keep reviewing summaries and request changes anytime; the tuning door never closes, it just gets quieter.
Wondering how fast you reach this point? See how fast you can go live if you sign up today, and if you're weighing a carrier change, whether you ever need to port your number. For the full picture of how Ava handles your phones day to day, read our overview of what an AI receptionist does for a garage door shop.
Call the live demo and have Ava call you now — hear exactly what your customers will hear when they call your shop.